In-app purchases

Gusman thought he had himself a nice deal on some software. But, see, that's how they get you sometimes.

The new software and database package from Texas-based Tyler Technologies was supposed to revolutionize the jail’s aging tech infrastructure. But officials say that after Gusman signed the contract in March 2017, they realized it would never live up to their expectations without further, costly modifications.

Criminal District Court judges and clerks also worried that the new tech package would cripple their access to information without more pricey plug-ins.

With the cancellation of the contract on Nov. 26, it could take years and at least $3 million more before the jail receives a new system.