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Monday, July 27, 2020

The problem

This is an article about the advance of workplace surveillance technologies.  Paranoid, profit-driven bosses are able to marshal a terrifying array of all seeing and all knowing machines to gain complete and intimate knowledge of workers' actions, associations and habits in order to predict and manipulate their behaviors.  We live in hell.

But we have always lived in hell.  Your boss may have super powerful computers and cameras to track you with now but the impetus to control and squeeze the absolute most value out of workers is a practice that stretches back to slavery.
In 1750, wealthy slave owners in Jamaica and Barbados would meticulously track and manage enslaved workers in order to maximize their productive output. What business schools today call “scientific management” actually has its very roots in the trans-Atlantic slave trade. Plantation owners were determined to extract every last bit of labor they could get from enslaved workers, meticulously tracking, documenting, and analyzing their every move in order to maximize productivity and profit. According to Harvard Business School researcher Caitlin Rosenthal, these techniques were then adopted widely in the United States after a slave owner named Thomas Affleck advanced those surveillance techniques to include “sophisticated calculations” that “measure productivity in a standardized way,” thus allowing “planters to determine how far they could push their workers to get the most profit.” After years of capitalist development, the plantation owners and capitalist executives of today are armed with more intelligent technology that can, in a millisecond, do what Affleck once did with only his eyes and a hand-written spreadsheet. High-tech corporate monitoring of workers today undoubtedly stems from this legacy of meticulous and detailed tracking of enslaved workers in order to extract the most profit from them, and to quell potential rebellion and collective action.
And, of course, the COVID crisis has provided yet another opportunity to expand these practices. Bosses conflate their own desire to track workers' movements with the public health concern over "contact tracing" in order to deploy new and intrusive technologies.  The bosses win the pandemic again.

Anyway the real reason I flagged this article is that it contains a single paragraph that can be cut out and inserted into any story about any social and political conflict going on in the United States in the 21st Century and it will serve as the essential context for what is really being fought over.
Due to advances in workplace technology following World War II, the productivity of the workforce has skyrocketed. Yet wages grew to a lesser extent until 1973, when output soared and wages stagnated even further. Since 1978, CEOs’ salaries have increased by 970 percent, making nearly 300 times more than their average worker. While companies are increasing their profit with these technologies, workers aren’t seeing any corresponding increase in their wages. Instead, those profits are going directly into the pockets of corporate executives.

We may live in hell and have always lived in hell, but the specific bit of hell we're in right now extends from our failure to overcome this problem in particular.  One might expect a situation like that to become unsustainable the longer it persists.  And *gestures widely at everything around us unraveling* could indicate that, yeah, it's not holding up so well at the moment.  The new surveillance technologies are one response meant to hold the fraying system together. They may work too! But, until the underlying is resolved, more draconian and frightening responses than even this will undoubtedly appear.

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