It seems like kind of a cliche to invoke Kafka

But, really, how else does one describe Road Home?

Who's really to blame for homeowners getting more money than they ought to have received: ICF or the state of Louisiana itself? In some cases it may be ICF. In other cases it may the state. But none of that matters to homeowners caught between these two warring parties. If they've been mailed letters suggesting that they acted fraudulently when they didn't do anything wrong, then they should be provided documentation that clears everything up, a letter that gives them permission to never have to think about Road Home again.

 But here some of them are in 2014 with Road Home officials pestering them still.